How to Order from Cathy's Music


Cathy's Music
Preschool & Children's Christmas Musicals
Children's Praise Songs & Musicals
Preschool Praise Songs & Musicals
Contemporary Praise and Worship Music
Christian Youth Musicals

 
"You can send in your order form with a check, like you've done in the past, OR get your order faster by ordering on-line! Just e-mail your order to me and PayPal will handle your credit card payment. PayPal is a secure web site that is handling all of my credit card transactions so I have more time to write music."

Two ways to order:

1)

E-mail your order and pay with a credit card via PayPal (a secure web site serving the USA and 54 other countries.) Click here for instructions on On-line Orders (if you don't have a PayPal account, e-mail Cathy your phone number and she'll call and take your order and credit card information over the phone)..

2)

Mail the order form with a check. Click here for instructions on Mail-in Orders using my printable order form.  International orders must order via e-mail and pay with a credit card.

Please note that all sales are final - no refunds or exchanges.

Privacy Policy    Music List Main Page    Christmas Music / Musicals List     All-Season Musicals List

Adult Praise / Worship Music List       Children's Praise / Worship Music List

On-line Orders: Step-by-step instructions
1) E-mail the following order information to Cathy@cathysmusic.com. (It may be helpful to print the order form - which contains complete ordering information & shipping rates.)
  > Your name, organization, and organization's billing & shipping addresses.
> Telephone number(s) where you can be contacted.
> E-mail address where you can be contacted (necessary for credit card orders thru PayPal).
> List of items you're ordering. Include item number, quantity, title, and price.
> Shipping & handling. Orders will be shipped via Priority Mail (USA 3-7 days). Upon request,
Express Mail (USA 1-2 days Cost: $21), or International First Class for all international orders.

2)

I will review your order and figure the total cost of music, shipping charges, Minnesota sales tax (only applies to Minnesota customers* who are not tax exempt), and currency conversion charges.
  * Minnesota Tax Exempt customers must provide an ST3 form , otherwise 6.5% sales tax must be added to your order. This form may be printed off my web site, sent via the post office, or FAXed; contact me for details.

3)

You will receive an e-mail confirming your order and stating the total cost. If you don't hear from me within 2 business days, I probably didn't receive your e-mail. . . please try again. Also, you may need to temporarily disable SPAM filters (for junk e-mail) to receive e-mail from me and Paypal. Please check the deleted messages folder to see if any messages were automatically deleted. Paypal and I do not send SPAM, but our addresses sometimes incorrectly appear on lists of known spammers.

4)

WAIT until you receive a corresponding e-mail requesting payment of the total amount (this message will appear to be from "cathy@cathysmusic.com" but it actually is generated by PayPal). Follow the link in that e-mail and you'll be led through PayPal's step-by-step process to pay by credit card. For more details about the PayPal process, click here.

5)

After you've sent your credit card information to PayPal, I'll e-mail confirmation of your order and a shipping date - approximately 2 business days.

Mail-in Orders: Step-by-step instructions

1)

Print and fill out my order form. If you have any questions, contact me .

2)

Enclose a check or money order payable to Cathy's Music. International orders must order via e-mail and pay with a credit card . . . international shipping charges will apply, so contact Cathy for current first class international shipping rates.

3)

Upon receipt of your order form & payment, your order will be shipped in approximately 2 business days.

Privacy Policy
My privacy policy includes the following principles. Contact me if you have any questions.

a)

I collect only the personal information necessary to process your order. Except for item b) below, I will not give, loan, or sell customer information to anyone.

b)

The only information used outside of Cathy's Music is your e-mail address, which PayPal requires if you place an on-line order. When I initiate the payment process, PayPal will contact you via e-mail and ask you to provide additional information necessary to process your payment. PayPal's privacy policy can be found on the Paypal web site.

c)

All customers are automatically placed on my mailing list and I occasionally send e-mail or postal announcements of new resources, 1-3 times per year. Contact me if you do not want to be on my mailing list.

d)

I make telephone contact only to answer questions, clarify orders, or to address related issues. I do not tele-market and will not give your telephone number to anyone.

e)

Please do not send me your credit card information. It is not needed to process your order.

Countries Served by PayPal
On-line orders may be placed in the following countries, in addition to the United States. US orders are shipped via priority mail and international orders are shipped via global priority.
Anguilla Costa Rica Germany Jamaica New Zealand Spain
Argentina Cyprus Greece Japan Norway Sweden
Australia Czech Republic Hong Kong Latvia Poland Switzerland
Austria Denmark Hungary Lithuania Portugal Taiwan
Belgium Dominican Rep. Iceland Luxembourg Singapore Thailand
Brazil Ecuador India Malaysia Slovakia Turkey
Canada Estonia Ireland Malta Slovenia United Kingdom
Chile Finland Israel Mexico South Africa Uruguay
China

France

Italy

Netherlands

South Korea

Venezuela

PayPal Process

Existing PayPal Accounts
If you have previously used PayPal with the e-mail address that you provide to me, the payment process is very simple. Follow the step-by-step instructions. Don't worry about the "shipping information" in PayPal, because I'll use the address you e-mailed with your order. Select "No shipping address required" and make the payment.

New PayPal Accounts
If you haven't used PayPal before, you'll have to create a password-protected new account. Follow the step-by-step instructions. (When complete, PayPal will send an e-mail with a link that you must follow to activate your account, but this is for future use - your payment will be processed during your first visit to the PayPal web site.)

Next, you'll be presented with a payment confirmation display. Don't worry about the "shipping information" in PayPal, because I'll use the address you e-mailed with your order. Select "No shipping address required", and if all other information is correct click "Pay". You will receive a "You Made a Payment" display from PayPal. Then click "Continue" and you can exit the PayPal website.

After activating your account by following the instructions in the respective e-mail from PayPal, your "Account Overview" will show 3 entries for this transaction (Bill From Cathy's Music, Transfer From Credit Card, Payment To Cathy's Music).

Additionally, you and I will receive a "Receipt for your payment" e-mail from PayPal. Then I'll e-mail to tell you when your order will be shipped.

Return to On-line Order Process

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Cathy@cathysmusic.com
Cathy's Music LLC © 2008


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